Question 1

What do projects typically cost and how long do they take-

Accepted Answer

Discovery-led projects start at R15k and run 4-12 weeks depending on scope. We provide a detailed estimate, milestones, and payment schedule after the assessment.

Question 2

Do we own the code, designs, and documentation-

Accepted Answer

Yes. You retain full ownership of deliverables, source code, and accounts. We host repos in your GitHub or shared workspace.

Question 3

How do you handle data security and privacy-

Accepted Answer

We follow least-privilege access, encrypt data in transit, and document retention plus deletion processes. Compliance with GDPR/POPIA is standard.

Question 4

Which integrations do you support-

Accepted Answer

We work with modern SaaS APIs (HubSpot, Shopify, Slack), legacy databases, and middleware such as Zapier, Make, and n8n. Custom connectors are available.

Question 5

Can you migrate our existing content or data-

Accepted Answer

Absolutely. We plan cutovers, run test migrations, and create fallbacks to keep business running during launch.

Question 6

Do you provide training and change management-

Accepted Answer

Yes. Every engagement includes role-based training, office hours, and playbooks so teams feel confident adopting the solution.

Question 7

What happens after launch-

Accepted Answer

We offer retainers for analytics, automation tweaks, and proactive experiments. You can also transition to your team with our support docs.

Question 8

What do you need from the client team to succeed-

Accepted Answer

A cross-functional sponsor, access to current tools, and quick feedback loops. We co-create timelines that respect your bandwidth.

Question 9

How do you measure success-

Accepted Answer

We define shared KPIs during the blueprint phase and instrument dashboards plus GA4 events (form_view, form_submit, cta_click, faq_open) to track progress.

Question 10

Can you work alongside in-house or existing vendors-

Accepted Answer

Yes, we regularly collaborate with IT, marketing, and finance partners to keep initiatives aligned.

Thanks for reaching out!