Terms of Service

Last updated: 01 Nov 2025

Engagements are governed by master service agreements detailing scope, deliverables, payment schedules, and IP transfer. Work is performed remotely unless otherwise noted.

Engagement model

Each project follows discovery, blueprint, implementation, enablement, and support phases. Deliverables and payment schedules are detailed in statements of work.

Intellectual property

Upon final payment, you own the resulting code, designs, and documentation unless otherwise noted in the contract.

Confidentiality

Both parties agree to keep proprietary information confidential and use it only for the purposes of the engagement.

Support

Post-launch support, SLAs, and change requests are defined in the agreement or ongoing retainer plans.